What is the Faction Change service?
The Faction Change service is designed to allow existing characters the opportunity to change their designated faction (from Horde to Alliance or Alliance to Horde).
Does using my own credit card to pay for the faction change service put me newly purchased account at risk?
Using your own credit card to pay for services such as the faction change service is completely safe.
How do I begin the Faction Change process?
To begin the Faction Change process, please visit the Account Management page, select the Faction Change option, and carefully follow the instructions provided.
How much does this service cost?
Each Faction Change costs $30.00 USD (not including applicable taxes). This covers a single Faction Change for a single character.
When I change factions, can I select any race for the character?
You may select any race of the new faction provided that it is available for the character’s class.
How often can I change a character’s faction?
You may change a character’s faction every 60 days.
What happens after I initiate a Faction Change?
Once your payment has processed and after you have remained logged out of the game for at least 30 minutes, you will see a new button to the left of the character’s name upon next login. Clicking on this button will allow you to select the character’s new faction and race, as well as customize the character’s look and name. These steps will greatly resemble the character creation process.
To complete the Faction Change, press the button labeled “Click to change your character’s faction” and confirm your selections. If you do not wish to change the character’s faction immediately, you may do so at a later time.