Account Security Policy

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All daoc account security is the responsibility of the individual who owns the daoc account. This includes hacking protection, password protection, virus protection, and anything else that has to do with computer or account security. If you believe that your account security has been compromised, please send an /Appeal in-game or call our technical support number, and we will do everything that we can to help you recover security on your account. This includes helping to change passwords, helping with billing issues, and offering basic suggestions for improving your account security.

 

If a daoc account that has been stolen, been accessed by an unauthorized user, hacked, or perhaps in some other way compromised, we'll temp suspend the daoc account in order to safeguard the daoc characters and daoc items that are on the account so that we can quickly investigate your daoc account and resolve all issues meanwhile protecting your daoc account in case an issue did happen to your daoc account. Once the investigation has been fully completed with your daoc account, we will undo what was done to your dark age of camelot account and return full access. This is only a security measure to protect all Dark Age of Camelot customers.

 

Once our investigation has been fully completed with your daoc account, if we find somebody that is connected with hacking or theft of accounts, dark age of camelot will suspend and/or ban all daoc accounts linked or involved in this matter even ones that may not be involved in order to protect the overall security of their game.

 

 

Disputing Disciplinary Actions

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For those who have any questions, complaints or concerns about any disciplinary actions that may have been taken against you, please send an e-mail reply to dispute@darkageofcamelot.com , please include any additional information you desire which we may need to know about your daoc account. We will respond to your concerns asap upon receiving your issue, and discuss any concerns that you might have.

 

Disputing any of these terms can be done by contacting their support at dispute@darkageofcamelot.com.