GameTag: Ultimate FAQ Database

Category » Questions About Delivery

There were 13 articles found in this category:

1. How do I receive my account information?
   Account information is delivered electronically by e-mail.
2. Why is the account I purchased still listed on the website?
   Once an agent reviews your order, and you have passed verification, the account will be removed from the website.
3. How long will it take to receive the order I purchased?
   Accounts purchased with our site are usually delivered within 1 to 72 hours, but most are sent well before this. If it has been longer than 72 hours, then there may be a problem with verification or your order may have encountered a technical problem. If you think this might be the case, then feel free to contact our support system for further help.
4. When will you ship my item?
   All services we provide are delivered by e-mail. Unless requested, we do not ship items out.
5. How can I complete my order?
   Please wait for an agent to contact you by e-mail. If you do not hear a response from us right away, this is due to your order already being verified, and an agent will now deliver your order. At anytime, you may track your order by signing up to our website, and viewing the status.
6. Are your deliveries instant?
   No. A few factors go into the delivery process including Double verifying if the account is ready to go Verifying your order payment Assigning your order to a delivery agent While on most cases, this is a fairly quick process.
7. I have not received anything, but my order status says it has been delivered.
   The reason for this is due to one of the following Your order is in queue to your mail server, and is in process of being delivered. You received an exchange offer Your order was already delivered, please check all your e-mail addresses, spam, and junk folders.
8. What happens after I place an order?
   Please wait for an agent to contact you by e-mail. If you do not hear a response from us right away, this is due to your order already being verified, and an agent will now deliver your order. At anytime, you may track your order by signing up to our website, and viewing the status.
9. How is my order delivered?
   All deliveries are made via email as all of our products are digital.
10. How long does it take for a purchase to be delivered?
    Normally within around 1 to 72 hours upon purchase. Most orders are delivered within the first 24 hours. Here are some of our past deliver percent rates per month rounded up September 2009 Orders Delivered Within 1 Hour: 44% Orders Delivered Within 12 Hours: 69% Orders Delivered Within 24 hours: 86% Orders Delivered Within 72 Hours: 99% October 2009 Orders Delivered Within 1 Hour: 37% Orders Delivered Within 12 Hours: 76% Orders Delivered Within 24 hours: 89% Orders Delivered Within 72 Hours: 96% October 2009 Orders Delivered Within 1 Hour: 37% Orders Delivered Within 12 Hours: 76% Orders ...
11. How exactly are the rights to the account transferred over to me?
    In order for us to complete a delivery to you, we will complete these final steps. Find the account you desire to purchase Purchase the account Get verified Delivery will be made to your payment e-mail address. Once the delivery has been made, we have transferred the ownership and the rights to the account to you.
12. Do you change the password or does the original owner have it before delivering an account?
    All passwords provided upon delivery were changed by us upon purchasing the account from the previous owner. The new password is what you will receive, not the previous password the original owner had.
13. What is the process for delivery?
    After you place your order, please wait for an agent to contact you by e-mail. If an agent does not contact you within 1 to 48 hours, you are all set, and delivery will be made shortly. If an agent does e-mail you requesting more information, then you must complete any requests made by our customer service department. Delivery is then issued by e-mail