GameTag: Ultimate FAQ Database

Category » Problems Signing In/Up

There were 7 articles found in this category:

1. Do I need to provide a landline phone number?
   No. We understand that a good bulk of the society we live in today does not have a landline phone number and therefore any phone number is accepted when signing up to the website. As for verification, we do not do any verification by phone, so you won't need to provide a landline or mobile phone number to us when doing business with our company.
2. Why do you ask for my personal information when I signup?
   While we understand your concern with giving out your personal information such as your name, address, and phone number, please understand that the reason we request this varies depending on the type of customer you are. For buyers, we request this so we can match your information with the credit card or method of payment you used. For sellers/traders, we request this so we can match your information with the account you purchased in order to buy your account. Furthermore, if a problem happens and you need expedited assistance, we'd like to have your information on file so we can prope ...
3. What do I do if I cannot add my phone number to the membership page?
   If you are unable to insert your phone number when signing up to the website, either add the digits you can add or add 111-111-1111 in order to complete your members signup.
4. I cannot signup to your website. How can I fix this?
   This error is almost always directly related to a cookies issue with your web browser. Please do one of the following Delete cookies, cache, history, or Choose a different web browser to register to the website (Google Chrome, Mozilla Firefox, Internet Explorer, or Netscape) If you are still experiencing problems, please contact customer service.
5. How do I create an account with you? I tried but I am having problems.
   Setting up an account on our website is simple. You can just follow the steps listed on the site. However, sometimes you may experience trouble setting up your membership account. The issue usually results from an error related to cookies associated with your web browser. To clear your cookies, please do either one of the following: Delete all cookies, the browser history, and cache. Restart your browser. Try a different web browser (Mozilla Firefox, Google Chrome, Netscape or Internet Explorer) If you still experience problems however, please contact accounts@gametag.com
6. I forgot my password. How can I log in?
   When you forget your password, you can use the lost password option on our website. By sending us your email address, we can send you an email that shows you the email associated with that account. The email address you send must be the one associated with your membership account. If you do not have access to this email however, you will need to sign up for a new account. You can also contact our customer support team for assistance. http://www.gametag.com/lostpassword.php
7. I tried to reset my lost password to my membership account, but it does not send to my email.
   When you forget your password, you can request your password by entering in your email address. However on occasion, this does not help because of the following reasons: Your password reset was sent to you but was blocked by your email company. The email to reset your password disappeared into your Junk/Spam folder. The email associated with your membership account that you are resetting does not exist anymore.