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There were 9 articles found in this category:

  1. questionI want to return my gift code for cash. How can this be done?
    Buyers If you are a buyer, and received some form of a gift code on an exchange, then you can request a refund at anytime. Traders If you are a trader, and received some form of a gift code for your previous account, then you can not request a refund in a form of cash or have your account returned if we have already issued you a gift code.
  2. questionI have 2+ gift codes, how can I combine them into 1?
    Please e-mail customer support and request for your gift codes to be combined into one.
  3. questionCan I use my gift code for in game currency?
    Yes. The option should be available under the "build an account" and/or "powerleveling" section on our website to receive in game currency. Once you have selected an amount, you can then checkout with just that currency, and nothing else. If you are unable to find currency in the "build an account" and/or "powerleveling" section on our website, that means that currency is not available for your game.
  4. questionGift Code Problems - Complete FAQ Guide
    Common Problems With Gift Codes You are using the gift certificate (coupon) code on the PayPal website. In order to use the gift certificate code, you must use it on the actual website where it says to enter a gift certificate code, and then apply it. Your coupon may have expired. Your putting a space in front of the coupon when entering it so the system cannot recognize it. You are not applying 1 cent to the charge. You are required to checkout with PAYPAL with 1 cent You may need to delete your cookies or cache. You may need to switch browsers. Common problems happen when you have adva ...
  5. questionMy gift code is not enough for the account I want to trade for. How can I fix this?
    If your gift certificate that you are quoted for is LESS than the account you actually want to exchange for, then you can pay the difference that is due upon checking out. Example Account you wish to purchase costs: $200.00 Your gift code is worth: $100.00 You will need to pay an additional: $100.00
  6. questionWhen do gift certificates expire?
    All gift certificates are valid for up to 365 days.
  7. questionHow do I use my gift code?
    Do I need to pay anything if I use a gift code? Yes. You will be required to checkout at least $0.01 to $1.00 with one of our payment methods as we need to record the sale and provide you a proper tracking number. Where do I use my gift code? If you have questions about how to apply your gift code to your order, please view the picture below.
  8. questionCan I use a gift certificate on more than one order?
    Yes.
  9. questionCan I receive a payment and a gift code?
    No. In order for us to purchase your account, we are required to transfer 100% of the funds to one specific payment destination. This also applies if you have a gift certificate, and wish to receive part of it by PayPal, and the rest by gift certificate.