GameTag: Ultimate FAQ Database

Category » Questions Before Submitting

There were 23 articles found in this category:

1. How do I send a payment with MoneyBookers Escrow Service?
   Where can I get more information about MoneyBookers Escrow Service? https://www.moneybookers.com/app/help.pl?s=escrow How can I send a payment using MoneyBookers Secure Escrow Service? 1). Go to MoneyBookers.com 2). Login to your MoneyBookers Account 3). Click the "Send Money" Tab in the Upper Left Corner of the Page 4). Select the "Escrow" Option below (see image) which is underlined in red. 5). Enter the e-mail address for our business to send the payment to (accounts@gametag.com) 6). Send the payment. 7). Wait for a Tag Team agent to contact you.
2. Can I use an Escrow Service with your company?
   Do you use any escrow companies? Yes. GameTag will work with any major escrow 3rd party middleman company. What is an escrow service? An accredited escrow company will act as a secure third party to protect the Buyer and Seller. What escrow companies do you use? MoneyBookers Escrow.com (PayPal Enabled) Any other major company. How does it work with MoneyBookers? Buyers All payments are guaranteed by Moneybookers' unique secure payment system, there is no charge back risk to worry about. A special security deposit of 2% paid by the buyer will ensure his swift action in the acceptan ...
3. Is your quote based in US Dollars?
   Yes. All currency on our site is based in United States Dollars only.
4. How do I sell my account?
   Click on the Sell Account Link under your game. On the next page, fill out your character information. On this same page select your payment method and then click the "Get Instant Quote". On the next page, you will receive a quote. If you wish to proceed with this quote, fill out your account details, and submit your details. Your submission details have now been submitted. An agent will now be assigned to work on your account submission. Please keep checking your contact e-mail address for order status updates and information. Once an agent has completed your submission, your paymen ...
5. Do I need to provide a landline phone number?
   No. We understand that a good bulk of the society we live in today does not have a landline phone number and therefore any phone number is accepted when signing up to the website. As for verification, we do not do any verification by phone, so you won't need to provide a landline or mobile phone number to us when doing business with our company.
6. If I have an alternative set of gear, where do I insert it to get a better quote?
   Please include any additional gear on your main (primary) character in the additional information box near the bottom when submitting your account for a price quote.
7. If I changed my address, or live in a different country than the actual account I am selling, can I still sell it to you?
   Yes.
8. I do not have access to the email address associated with my WoW Account, what do I do?
   Please contact Blizzard Support and request to update the e-mail on your account to a working e-mail address as this is required in order for us to purchase your account.
9. How do I fill out my characters gear?
   Please provide as much detail as possible in the boxes provided. If you have multiple sets, you may include that in the additional information box near the end of your submission.
10. Do you buy accounts based outside the US?
    No. We will purchase accounts in over 100+ countries.
11. Do you buy Battle.net accounts?
    Yes.
12. I do not have access to my e-mail address. Can I still submit my account?
    The following games we require a working e-mail address. World of Warcraft All other games are NOT required to have a working e-mail address attached to the account. For all World of Warcraft Accounts, please contact Blizzard Support and request to update the e-mail on your account to a working e-mail address.
13. I am missing my secret word. Can I still submit my account?
    The following games we require a working secret word. EverQuest EverQuest 2 Star Wars Galaxies Star Wars The Old Republic Vanguard: Saga of Heroes World of Warcraft All other games are NOT required to have a working e-mail address attached to the account. For all World of Warcraft Accounts, please contact Blizzard Support and request to update the e-mail on your account to a working e-mail address. For all EverQuest, EverQuest 2, Star Wars Galaxies, Star Wars: The Old Republic, and Vanguard: Saga of Heroes Account, please contact Sony Online Entertainment Support, and request to updat ...
14. Do I need to signup for an account with your company before I submit my account?
    No. This is optional. However, we do recommend it as you will receive the following when signing up to our website. Real time order status tracking Reward Points Earn cash with our affiliate program. Much More
15. Can I resell an account I purchased from you?
    Yes. We do not sell re-sold accounts again on our website, however we do purchase accounts that have been sold to our customers. In order to sell your account back to us, you will need to use the "sell" account option on our website to resell your account.
16. I accept your offer, what do I do next?
    If you accept our offer, you should be prompted to a final acceptance page on our website that lists your quote as well as asks for additional information. The webpage should look similar to the one below. If you do not see this page, please check our FAQ for answers to resolving this issue.
17. I do not have the secret answer to my WoW Account? What can I do?
    We do not buy any World of Warcraft account with a missing secret answer. In order to resolve this issue, please follow the directions below. Log into your account management page and click on "Parental Controls". PLEASE NOTE: This only works if you have not set up Parental Controls before on the account. Change your email form found here: http://www.worldofwarcraft.com/loginsupport/email.html. Enter your account name and you will be prompted with your secret question. If you cannot remember your secret answer you will need to contact Blizzard Entertainments Billing & Account Admini ...
18. I am under 18 years old. Can I still submit my account?
    No. You are required to be at the age of 18 or above to submit your account directly through our website. If you are not 18 and up, you will need to have another individual that is at the age of 18 or above represent your transaction.
19. Will you buy my account if I am not the original owner?
    Yes. However, you need to inform us in advance by providing this information in the "additional" information box when submitting your account. Unforuntely, due to the risk, we more than likely will not resell this account to our customers but use it for other purposes. If you did not provide us this information, you may e-mail customer service informing us that you are not the original owner of this account you submitted using your contact e-mail address.
20. Blizzard Authenticator is active on account, what should I do?
    The article has been updated successfully. Blizzard Authenticator is required to be removed in order for us to purchase your account. We cannot purchase any World of Warcraft accounts that have an authenticator enabled on the account. Please follow the directions below in order to remove the Blizzard Authenticator from your account. Non-Battle.net accounts: http://us.blizzard.com/support/article.xml?locale=en_US&articleId=21469 Battle.net accounts: http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26361