GameTag: Ultimate FAQ Database

Category » Questions About Verification

There were 14 articles found in this category:

1. What verification is required in order to sell an account?
   We use an automated system to do verification for all sellers and traders. No verification is required on your end as we handle this process.
2. I don't have a phone so how can I pass verification?
   We no longer do phone verification so you do not have to worry about being verified over the phone
3. I'm not able to send a fax. How do I fix this?
   Our fax is online 24 hours a day. We request that you try submitting your information again by fax. The problem you are experiencing could be caused by any of the following reasons: • Connection problems • Multiple simultaneous faxes • Error in your fax machine We suggest you wait and try to resend your fax after addressing any issues with your fax machine. If the problem persists, please send an e-mail to customer support.
4. Can Facebook be used as a form of verification?
   Yes. In order to complete this process, please do one or more of the following: Add accounts@gametag.com to your facebook account, or Like our GameTag.com Fan Page, or Provide us the registered e-mail address on your facebook account so we can search you
5. I tried to sell an account, but failed verification. How can I fix this?
   We use an automated system to do verification for all sellers and traders. No verification is required on your end as we handle this process.
6. Do I need to provide a landline phone number?
   No. We understand that a good bulk of the society we live in today does not have a landline phone number and therefore any phone number is accepted when signing up to the website. As for verification, we do not do any verification by phone, so you won't need to provide a landline or mobile phone number to us when doing business with our company.
7. What is verification?
   Verification is the process of confirming your order. The reason we verify orders is to protect the individual who is paying for this merchandise as well as ourselves.
8. I have a picture of myself. Can I send that as a photo ID?
   No. We do not accept photo ID's unless they are legal ID's.
9. I need to be verified, what is next the step?
   Verification is NOT required if the following applies to you. Customers who placed an order more than once, and were not verified on their first order. Customers who placed an order below $75.00. If one of the following above sentences in bold above applies to you, then you can ignore this email. If however, you are a first time customer and purchased a product over $75.00, or have placed a second order with us, you are required to complete our verification. In order to do this, please e-mail customer service.
10. I tried to buy an account, but failed verification. How can I fix this?
    In order to resolve this issue, please try reordering again, and make sure you follow the guidelines we provided in the original e-mail to you in order to pass verification.
11. How long does the verification process take?
    The verification process varies depending on your speed. On most cases, the verification process is normally as quick as a few minutes to complete.
12. Why does my order require verification?
    As part of our security measure for all our customers, we require an ONE time verification in order to process your purchase as a safety precaution for the payment account holder.
13. What do I do after being verified?
    If verification was required in your purchase, and have you have completed and informed support by e-mail, then no more work is required on your end. You can now track your order using the link below. TRACK YOUR ORDER: BUY ACCOUNTS TRACK YOUR ORDER: SELL & TRADE ACCOUNTS
14. I sent you information for verification. Now what happens?
    After you have sent in your information to verify your account, there is no additional work. You can register to our website right away and track your order immediately.